How to Choose

How to Choose the Right Painting or Remodeling Contractor

Most property owners and homeowners only hire a painting or remodeling contractor every 7 to 10 years — and many don’t know what questions to ask to evaluate the contractor.

The following information is provided to assist property owners and homeowner’s in choosing a painting or home remodeling contractor. This is not an exhaustive list and all of the questions may not apply to your situation. We will be happy to provide you with a complete copy of our consumer guide and step-by-step painting or installation process prior to our first meeting. Here are 3 areas we recommend you consider in evaluation every painting contractor you talk to:
The reputation and business stability of the painting company

  • What is your rating with the BBB of Dallas?
  • Are you registered with each city that you perform work in and will you provide us with proof?
  • Will your agent supply a copy of your current insurance certificate?
  • Will you provide a copy of your business registration for your current company? (This is proof of how long they have been in business.)
  • Can you provide me with a reference list with at least 25 customers?

Their experience and methodology

  • Will you provide a detailed breakdown of the service you are providing?
  • Do you provide in-house painters and carpenters for every project?
  • Do you have a written policy regarding smoking, drugs and alcohol by your crews?
  • How do you verify the eligibility of your crew members to work in the US?

How much of a deposit do you require?

Service Before, During and After the Project

  • Will you provide me your warranty in writing?
  • Have you ever repainted or repaired a project that was out of warranty?
  • What is your company phone policy?
  • How often do you meet with homeowner to review job progress?
  • Do you provide a price guarantee?

For each area, simply ask the questions and ask the painting or remodeling contractor to provide the evidence to support their answers.

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